Shipping Policy

We offer lower than retail mark-up pricing because we do not stock inventories. All items you see at our website will be hand made to your order. For this reason, we need 7-9 business days to process all orders. This processing time can be longer if there is any delay during the production (modeling, casting or polish stages). Once your order is completed, it will be issued a USPS tracking number and you will receive that tracking number by email on that day. This, however, does not mean your order is delivered to USPS. Your order will be forwarded to our fulfilment center in New York from our warehouse in Fairfield, OH or Istanbul, Turkey. Once our fulfilment center in New York receives your order, they forward it to USPS on the same or the next business days always. For that reason, please allow at least 3-4 business days for that USPS tracking number you will receive from us to show active transit information on USPS website. 

10K white or rose gold merchandise may be casted in 8K, 9K or 10K depending on the availability. If 10K is not available we will cast them 8K or 9K gold. This is to expedite the production of your order.

* DOMESTIC & INTERNATIONAL ORDERS SHIPS FREE WHEN THE ORDER TOTAL IS ABOVE $250.

* 30 DAYS RETURN POLICY - 15% Restocking Fee applies to All Diamond and Gemstone Merchandise.

* THERE IS 5-10% DIAMOND CARAT WEIGHT VARIANCE ON ALL DIAMOND MERCHANDISE.

Each shipment will be insured at no additional cost to you.

Important: There have been an increasing theft cases from porches of home addresses. To reduce the risk, FedEx and UPS both introduced photographed deliveries if signatures are not available. We are not responsible for stolen packages after they are delivered and delivery proof photographed.


International Shipping:

All international orders with an invoice total of $250 or more ship free from Goldia.com.

Customs and duties are at customer's expense
below. We use FedEx/UPS or TNT for international orders. We ship to most
of the international countries.

Combined Shipping:
We combine as many as pieces of your purchases at no additional
cost to you.

Tracking your order:

You will receive an email notification the day your order has
been shipped with a confirmation of shipment and a tracking
number. This gives you the ability to track your order at
all times until it reaches you or your recipient's doorstep.